Cancellations made 31 days or more prior to the rental date receive a full refund.
Cancellations made 30 – 15 days prior to the rental date receive a 50% refund.
Cancellations made 14 days or less to the rental date receive a 25% refund.
When you complete a reservation we will take your contact information and the location details of where you will be staying during your time in Squamish. Before your arrival we will discuss and arrange with you the best way to deliver your gear.
We understand that our rental service is an important part of your plan, and we strive to provide the best delivery and pickup service possible. Whenever feasible, we will coordinate with the property manager to ensure that your items are placed inside your unit for you. In the unlikely event that we are unable to access the property, we will leave your items outside, and kindly ask that you place them outside at the end of your rental period for pickup. We will do our best to make the delivery and pickup process as smooth and convenient as possible.
Would rather collect your gear yourself? Choose Squamish Porch Pickup at checkout and we’ll coordinate a free pickup time from our porch in Squamish instead.
We deliver throughout the Sea to Sky:
Staying somewhere else, or just passing through? Choose free Squamish Porch Pickup at checkout, or reach out to us directly to ask about delivery to other areas.
Sea to Sky Tots offers free rental delivery within Squamish. For the Squamish Valley, Paradise Valley and Britannia Beach we charge a $50 delivery/pickup fee. Delivery to Whistler is a $150 flat fee, which covers both drop-off and pickup.
Squamish Porch Pickup is always free.
Yes. Choose Squamish Porch Pickup at checkout and we’ll coordinate a time for you to collect your gear from our porch in Squamish. It’s free, and handy if you’re driving through or don’t know exactly when you’ll arrive. After you book, we’ll send you the address and confirm your pickup time.
Pickups are by arrangement, not drop-in. We prepare your gear for the time we agree on, so please message us before you come.
Yes, porch pickup is made for this. Squamish sits on Highway 99 about halfway between Vancouver and Whistler, so it’s an easy place to stretch your legs and grab your gear. Tell us roughly when you’ll pass through, and we’ll coordinate a pickup time around your drive. You can drop everything back on the porch on your way home.
Send us a message as soon as you know and we’ll do our best to find a new pickup time.
Drop it back on the porch on your way home, at a time we’ve arranged with you. There’s no extra fee.
Yes. We deliver anywhere in Whistler, from Function Junction to Emerald, and set your gear up at your hotel, condo or rental where we can. Whistler delivery is a $150 flat fee that covers drop-off and pickup. Please book at least 7 days ahead; if you need it sooner, reach out and we’ll do our best to accommodate. See our Whistler baby gear rentals page for more.
Yes. Whistler delivery has a minimum rental order of $150 before taxes and fees. If your order is under $150 and you choose Whistler delivery, a top-up is added at checkout to bring it to our $150 minimum. There’s no minimum for Squamish Porch Pickup, so if you’re passing through Squamish, pickup is the easiest way to save.
Get in touch and we’ll see what we can do. Mixed pickup and collection is subject to a fee.
Contact us for availability and pricing. You’re also welcome to choose free Squamish Porch Pickup on your drive up.
We recommend booking at least 2 weeks in advance—if not more—to ensure availability. Planning a last-minute trip? Go ahead and place your booking, and we’ll do our best to accommodate.
For Whistler delivery, we ask for at least 7 days’ notice so we can schedule your drop-off. Need it sooner? Reach out and we’ll do our best to accommodate.
As the renter of our equipment, it is your responsibility to ensure that it is well taken care of and returned in the same condition it was received. Any damages beyond normal wear and tear will be repaired or replaced at your expense. We kindly request that you refrain from smoking near any of our equipment, as fibers and plastics can absorb the odor.
In the event that equipment is returned to us excessively dirty, such as with vomit or feces, or smelling of smoke, we will charge an additional cleaning fee of $25 per item. Please note that lost items will be replaced at the renters expense.
We take the proper care of our equipment seriously and appreciate your cooperation in keeping it in good condition. If you have any questions or concerns, please do not hesitate to contact us.
At Sea to Sky Tots, we prioritize the safety and health of our customers, and therefore follow all product manufacturer guidelines and best practices for cleaning. We use a variety of mild detergents and water, as well as soaps that do not contain dyes to effectively clean our baby gear. These cleaning products are specially formulated to remove dirt, grease, bacteria, and viruses from surfaces, ensuring that our equipment is thoroughly cleaned before being rented out again.
When it comes to sanitizing our gear, we understand that many disinfectants contain ingredients that could have unintended side effects. For this reason, we opt for natural disinfectants that are safe for use around babies and children. Our natural disinfectants effectively eliminate harmful germs and bacteria, without compromising the safety of our customers.
Rest assured that we take the proper care and precautions to ensure that our baby gear is clean and safe for use, and we are committed to providing our customers with the best possible rental experience.
To ensure that you are able to secure the baby equipment you need for your trip to Squamish, we recommend booking as early as possible. This will help to ensure that we have the equipment you need available and ready for your trip, making your travel experience as stress-free as possible. Our busiest times are Spring, Summer, and most major holidays.
We accept Visa, MasterCard, JCB, Discover and Diners Club.
